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Status Already exists
Workspace Mobile
Categories Work Execution
Created by Pierre-Luc Carpentier
Created on Feb 7, 2024

Handling default job description when creating a new work order

Currently (version 2401), when creating a new work order using a combination of job type, variant and trade that triggers default content (description), the system overwrites the default job description and only keeps the job description that the user provided. Therefore, the default description is not included in the work order.


I think there could be two interesting options to solve this issue:

  1. Combine the two descriptions. For example, the system could put the job description entered by the user at the end of the default job description.

  2. Remove the possibility that the user provides a custom job description in the work order creation form. Then, the user can only provide the work order header description. The user will be able to provide a job description once the work order is created.

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  • Admin
    Rune Jeppesen
    Reply
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    Feb 8, 2024

    The second suggestion is already possible. Using the module configuration "Work execution > Work orders > Maintenance job read only note fields" you can set the job description to be read only which removes the text area from the "Create work order" dialog. After the work order has been created the user can update workers' remarks or internal notes as they please.